COMMUNICATION
INTELLIGENCE

Building a dialogue – how to ask questions (communication tennis)

What’s the issue

Not knowing how to win first impressions at a new company in today’s world can have negative consequences for someone’s personal and professional life. Failing to make a good impression at a new company can lead to:

Missed Opportunities: Failing to make a positive impression can result in missed opportunities for career advancement, promotions, and professional growth within the organization.

Reduced Influence: A lack of effective dialogue skills can limit one’s ability to influence decisions and lead projects, restricting their potential impact on the company.

Weaker Relationships: Struggling to ask engaging questions and build rapport can hinder the development of strong professional relationships, which are crucial for teamwork and collaboration.

Limited Understanding: Inability to gather key information through questioning can lead to misunderstandings and a lack of awareness about company culture and expectations.

Lower Confidence: Difficulty in initiating and sustaining conversations can erode self-confidence, making it challenging to present oneself assertively and positively in the workplace.

Decreased Job Satisfaction: Without the ability to effectively communicate and understand others, one might feel isolated or undervalued, potentially leading to lower job satisfaction and engagement.

The pain point of not learning how to build a dialogue & ask questions 

Not learning how to build a dialogue and ask questions effectively can certainly be managed as a pain point for the following reasons:

  • Ineffective Communication: Without the ability to ask relevant and engaging questions, communication can become one-sided and unproductive, leading to poor exchange of information and ideas.
  • Limited Professional Growth: The inability to initiate meaningful conversations can hinder one’s professional development and limit opportunities for advancement and learning.
  • Impaired Team Dynamics: Poor questioning skills can contribute to misunderstandings and conflicts within teams, impacting overall team performance and morale.

Can Communication Solve It?

  • Enhanced Engagement: Effective communication, including asking thoughtful and relevant questions, can engage colleagues and superiors, leading to better interpersonal relationships and collaboration.
  • Improved Clarity: Clear communication helps in clarifying expectations and roles within the team or organization, reducing misunderstandings and promoting a more inclusive workplace culture.
  • Increased Opportunities: By demonstrating good communication skills, individuals can open up more opportunities for leadership roles and participation in significant projects.

By improving communication skills, individuals can overcome the pain point of not knowing how build a dialogue effectively, leading to bigger professional opportunities and stronger personal relationships.

For whom

  • Business Professionals: Individuals engaged in various professional roles who aim to refine their communication abilities and cultivate meaningful dialogues through effective questioning techniques in both virtual and face-to-face interactions.
  • Managers and Team Leaders: Those responsible for leading teams and facilitating discussions, who desire to create an inclusive environment and foster productive communication by mastering the art of asking questions.
  • Sales and Customer Service Representatives: Professionals involved in sales, customer support, or client-facing roles, who aspire to deepen client relationships, uncover needs, and provide tailored solutions through strategic questioning.
  • Educators and Trainers: Teachers, instructors, and trainers who are dedicated to creating engaging learning experiences and promoting active participation among students through the skillful use of questioning.
  • Individuals in Personal Relationships: Anyone seeking to strengthen personal connections, improve communication dynamics, and resolve conflicts effectively through empathetic listening and constructive dialogue.

Why?

Learning how to build a dialogue and ask the right questions has numerous benefits across various aspects of personal and professional life. Here are some key advantages:

Effective Communication: Mastering the art of building a dialogue through asking questions enhances one’s ability to communicate effectively in both professional and personal settings.

Deeper Understanding: Asking thoughtful questions facilitates deeper understanding and insight into various topics, issues, and perspectives, fostering intellectual growth and empathy.

Enhanced Relationships: Building a dialogue through asking questions strengthens relationships by demonstrating interest, empathy, and respect for others’ thoughts and opinions.

Problem-Solving: Effective questioning skills enable individuals to gather relevant information, identify key issues, and develop innovative solutions to complex problems.

Professional Growth: Developing the ability to ask questions skillfully enhances one’s professional competence, leadership, and influence, leading to greater career success and advancement.

Conflict Resolution: Effective questioning techniques can help in resolving conflicts by uncovering underlying issues, facilitating open communication, and promoting mutual understanding and compromise.

 

Details of the module

In the 20-minute course on “How to build a dialogue- ask questions”, the syllabus will focus on the following key points:

 

Understanding the Power of Questions:

  • Participants will learn the significance of questions as tools for communication, learning, and relationship-building in both professional and personal interactions.

Mastering Active Listening Skills:

  • Participants will acquire techniques for active listening, including paraphrasing, summarizing, and probing, to enhance understanding and responsiveness during communication exchanges.

Asking Effective Questions:

  • Participants will develop strategies for formulating clear, concise, and purposeful questions that promote deeper understanding, exploration, and engagement in dialogues.

Navigating Dialogue Dynamics:

  • Participants will explore techniques for navigating dialogue dynamics, such as turn-taking, pacing, and balancing inquiry and advocacy, will be explored to sustain engaging and constructive conversations.

Building Rapport and Connection:

  • Participants will learn strategies will be provided for building rapport and connection through questioning, including demonstrating curiosity, empathy, and respect for dialogue partners’ perspectives.

 

This module aims to equip participants with the skills to effectively initiate and sustain meaningful dialogues through the art of asking questions, facilitating productive communication exchanges in both professional and personal contexts.

MODULE DETAILS:

Duration: 20min (pre-recorded)

Participants: 1 person

Price: EUR 250 (200 during pre-enrollment)

INTERESTED IN THIS COURSE?